FAQ's

How can I find items I want on the website?

Simply click on a ‘category’ at the top of the screen, then choose a ‘sub-category’ and browse the collection. Alternatively, use the 'search' link on the website and type in the product code or a description of the item you are looking for.

WHEN WILL I RECEIVE MY ORDER ?

If you’re waiting for an order, make sure you check your email (and, if it’s not there, your junk or spam folder just in case!) where you’ll find your dispatch note as soon as your order leaves the warehouse.

We aren’t back to ‘business as usual’ just yet and expect some delays while we continue working things out and running vital process checks.

We ship all readymade products the same day if order is placed before 4:00 PM .

Delivery takes around 3-5 business days for all Pakistan orders depending upon the destination.

WHAT PAYMENT METHODS CAN I USE ?

You can only pay via Cash on Delivery , Easypaisa and Jazzcash,Credit/Debit Card.

HOW TO CANCEL AN ORDER ?

We have a same day shipping policy for all products, you can raise an order cancellation request by filling the 'Order Disputes & Support' link before the order gets shipped.
Incase the order is shipped and you still want to cancel the order, you can simply refuse to accept the parcel on delivery. Multiple refusals to delivery will result in permanent ban from the store.